We are never far away. All of our customers can rest assured that their personal task force is at hand, should problems arise.
With a countrywide network of service technicians specialising in the areas of laundry, dishwashing and medical technology, we can guarantee good geographical coverage and short response times.
Comprehensively & reliable
Rapid response time
A comprehensive network of excellently trained Miele service technicians enables efficient route planning and thus rapid response times, so that your appliance is up and running again to your complete satisfaction in a very short time.
90% of repairs carried out at the first visit
Our technicians off you a rapid service. The customer service vehicles carry an optimum range of spare parts and a full complement of tools specific to the technician's area of expertise. Replacement parts are sourced overnight.
Every in-house technician has special tools, instruments for measuring temperatures and recording, a measuring instrument to meet UK requirements, measuring and special service and diagnostics software programs.
Specialist advice in application technology and cutting-edge technologies.
Our technicians will be happy to advise you on specialist questions such as:
Special applications in retirement and care homes, as well as hospitals
Commercial dishwashers and the use of detergents
The cleaning of instruments and laboratory glassware.
Using contemporary PC support systems, Miele in-house services can modify commercial appliances with Profitronic controls to individual user processes. Thus in a short time special user programmes can be configured and documented in the appliance controls. If the controls should need to be renewed, the archived programmes are available for uploading onto the new controls.
If requested we will commission Miele appliances on site to ensure optimum efficiency, configuring appliances to suit all individual needs and environments for perfect results guaranteed.
A professional application consultation will also help you to use your Miele appliance efficiently.